1. Schedule a Consultation
Use our website's calendar feature to book a video consultation at your convenience. Choose a date and time that suits you best.
During the call, we'll discuss the type of piece you want to create, your prefrred gold type, gemstone settings, specific gemstones, ring size, and other important details to bring your vision to life.
2. Choose the Perfect Gemstones
After our consultation, we'll tap into our extensive network of gemsuppliers to find the perfect stone for your design. We will present severtal options for you to choose from before finalizing the selection
3. Payment
Based on your design and gemstone choices, we'll generate an invoice. Full payment is required to begin crafting your custom piece and ensure its timely delivery.
4. 3D Render Shared
In this phase we will create a detailed 3D rendering of your piece, incorporating all your specifications. Once the design is complete, we'll send it to you for approval.
5. Creation
After securing your gemstones, our master artisans will meticulously craft your unique piece. This process typically takes up to 3 weeks.
6. Delivery
Once your piece is complete, it undergoes a thorough inspection by our quality control team. If it meets our high standards, your luxury item will be couriered to you within 2 weeks. From payment to delivery, expect a timeframe of 4 to 6 weeks for your custom jewelry to arrive.
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Celebrate Ceylon values the significance of paying close attention to every detail. I was captivated by the meticulous craftsmanship and the level of care put into each piece
Achraf El Khou
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FAQs
Can I provide my own design or idea for a custom piece?
Absolutely! Share a picture or idea that inspires you, and our team will craft a one-of-a-kind piece or create something closely aligned with your vision.
What types of materials do you work with?
We use a range of high-quality materials, including Gold, Platinum, Diamonds, Emeralds, Sapphires, and more. If you have specific preferences, we can incorporate those into your custom piece.
How long does it take to create a custom jewelry piece?
Once the design is confirmed, it typically takes up to 5 weeks for your unique creation to be crafted and delivered right to your door.
How much does custom engagement ring cost?
We cater to all budgets! While we can work with any budget, we recommend starting with at least $5,000 to ensure the best quality and craftsmanship.
Can you create custom jewelry for special occasions like engagements, weddings, or anniversaries?
Yes! We specialize in creating stunning custom pieces for engagements, weddings, anniversaries, and any other milestone worth celebrating.
What types of jewelry do you create?
Our expertise spans a wide range—from engagement rings and wedding bands to earrings, necklaces, bracelets, and more.
What is your return or exchange policy for custom-made jewelry?
Due to the personalized nature of custom-made jewelry, returns or exchanges are not available. However, we are committed to working closely with you throughout the design process to ensure you're completely satisfied with your custom piece. In the unlikely event of a manufacturing defect or quality issue, we will happily cover the cost of repairs by a local jeweler in your area. We’ll guide you through the process to ensure everything is handled smoothly, without the need for international shipping.
Do you offer repairs or resizing for custom pieces?
Since our jewelry is crafted in Sri Lanka, we recommend local repairs for more convenience. Feel free to consult us if needed, and we can guide you through the process.
Do you provide a warranty for custom-made jewelry?
Yes, we offer a lifetime warranty covering any manufacturing defects, ensuring your jewelry remains as beautiful and well-crafted as the day you received it. In the unlikely event of a manufacturing defect or quality issue, we will happily cover the cost of repairs by a local jeweler in your area. We’ll guide you through the process to ensure everything is handled smoothly, without the need for international shipping.
Where are your gemstones certified?
All center diamonds are certified by the GIA, and our center-colored gemstones are certified by the Precious Gem Testing Laboratories, based in Sri Lanka.
How do I know what my ring size is?
You can visit a local jeweler to get your ring size or purchase a ring sizer online (for about $10). We’re happy to guide you through the process if needed.
Do you offer engraving services?
Yes, we do! We can personalize your piece with engravings upon request—just let us know what you have in mind.
What is the payment structure?
Once the design is finalized, we require full payment before beginning production. This ensures we can source the best materials and focus on crafting your perfect piece.
What happens if no one is home to receive the delivery?
No need to worry! Our courier, UPS, requires a signature for delivery. If no one is available to sign, UPS will either attempt delivery again the next business day or leave the package at a nearby UPS Access Point. You can easily pick it up by presenting your identification at the Access Point.